Terms of Use
Effective date: November 13, 2026
These Terms of Use govern your use of wavelabrecovery.com (the "Site"), operated by WaveLab Recovery, LLC ("WaveLab," "we," "us"). By using the Site, you agree to these terms. If you don't agree, please don't use the Site.
1. About WaveLab
WaveLab provides staffed, guided recovery sessions using recovery technology from our partner Shiftwave (Cofactor Systems, Inc.). The Site describes our services and lets you request experiences, pilots and updates.
2. Not medical advice
WaveLab sessions are for relaxation, recovery and stress reduction. They are not medical treatment, and nothing on the Site is medical advice or a substitute for advice from a qualified healthcare professional. Talk to your doctor before taking part if you are pregnant, have a medical condition or implanted medical device, or have any concerns about whether a session is right for you.
3. Requests, bookings and sessions
Submitting a form on the Site is a request, not a confirmed booking. Session bookings, when available, are made through our booking partner (currently Fresha) and are subject to that platform's terms, as well as WaveLab's session policies (such as cancellation and no-show policies) shown at the time of booking. Participation in a session may require agreeing to a separate participation waiver.
4. Information on the Site
We work to keep the Site accurate, but services, availability, session lengths and locations may change. Statements about future locations, memberships or programs describe current plans and are subject to change, approvals and final agreements.
5. Acceptable use
You agree not to misuse the Site, including by submitting false information, attempting to gain unauthorized access, interfering with the Site's operation, or using automated tools to collect content.
6. Intellectual property
The Site and its content, including text, images, logos and design, belong to WaveLab or its licensors and are protected by law. Shiftwave's name and marks belong to Cofactor Systems, Inc. You may view and share Site pages for personal, non-commercial purposes, but may not copy, modify or reuse content without our written permission.
7. Third-party services and links
The Site links to third-party websites and services, such as our booking platform. We are not responsible for their content, terms or privacy practices.
8. Disclaimers
The Site is provided "as is" and "as available." To the fullest extent permitted by law, WaveLab disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
9. Limitation of liability
To the fullest extent permitted by law, WaveLab will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Site.
10. Changes to these terms
We may update these terms from time to time. We will post the updated version on this page with a new effective date. Continued use of the Site means you accept the updated terms.
11. Contact us
WaveLab Recovery, LLC · info@wavelabrecovery.com